Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

If your condition is urgent or more severe you can visit your nearest Minor Injury Unit or Accident and Emergency (A&E) Department:

Royal Surrey County Hospital
Egerton Road,
Guildford, Surrey
GU2 7XX
Tel: 01483 571122
24 hours (A&E)
Woking Walk-In Centre
Heathside Road,
Woking, Surrey
GU22 7HS
Tel: 01483 846209
8am – 8pm
Haslemere Minor Injuries Unit
Church Lane,
Haslemere, Surrey
GU22 2BJ
Tel: 01483 782334
9am – 5pm, Monday to Friday

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01483 503331
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01483 503331

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Please be aware that only some travel vaccinations are available free on the NHS and you will need to pay for most vaccinations.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Autism

National Autistic Society Surrey Branch

NAS Surrey Branch is a parent-to-parent support group founded by parents in 1995 and run by volunteers. It offers a variety of meetings, talks, parent programmes and activities for families with children and adults with autistic spectrum disorders (ASDs).

Telephone: 07423 435 413

Website: www.nassurreybranch.org

Email: info@nassurreybranch.org

Bereavement

Cruse Bereavement Care

Support, advice and information for children, young people and adults when someone dies. The charity also works to enhance society’s care of bereaved people.

Telephone: 0808 808 1677​

Facebook: www.facebook.com/crusebereavementcare

Twitter: https://twitter.com/CruseCare

Website: www.cruse.org.uk

Hope Again

Hope Again is the youth website of Cruse Bereavement Care. It is a safe place where you can learn from other young people, how to cope with grief, and feel less alone.

Telephone: 0808 808 1677

Website: www.hopeagain.org.uk

Email: mailto:hopeagain@cruse.org.uk

Carers

Action for Carers Surrey

Carer-led Action for Carers Surrey’s main aim is to raise awareness of carers’ needs and concerns throughout the county and to work in partnership with statutory services.

Telephone: 0303 040 1234

Website: www.actionforcarers.org.uk

Email: CarerSupport@actionforcarers.org.uk

Surrey Young Carers

Surrey Young Carers supports you in your caring role, helping you to achieve your best at school, have fun, discover new interests and make new friends.

Telephone: 01483 568269

Twitter: @SYC_YoungCarers

Website: www.surrey-youngcarers.org.uk

Email: syc@actionforcarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Children's Health Surrey

Health Visitor Advice Lines provide support for you and your family on all aspects of child health, development and parenting, including concerns about your own emotional well-being.

Website: childrenshealthsurrey.nhs.uk/services/advice-lines

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

HANDi childhood illness app

The HANDi Paediatric App has been launched across North West Surrey to provide advice and support to parents and carers if their children have symptoms of common childhood illnesses. It includes illness-specific home assessment for common childhood illnesses.

You can download the HANDi App for Android phones from Google Play or the Apple App Store for iPhones by searching ‘Handi app’.

 

Vaccination planner

View this vaccination calendar which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

1st Merrow Scout Group

A large Scout group in Merrow, in the Guildford East District, of Surrey with activities for those aged six to eight (Beavers) to 14-18 (Explorers).

Telephone: 0776 834 7163

Website: www.1stmerrow.org.uk

Email: gsl@1stmerrow.org.uk

Girlguiding Guildford

Girlguiding Guildford offers activities and challenges for the girls and young women whatever their background, abilities and resources. The youngest girls can join at the age of 5, followed by Brownies, Guides and Senior Section with Ranger units for the oldest girls with adult volunteers always needed.

Website: www.girlguidingguildford.org.uk

Guildford Community Group

Activities at the Guildford Community Group take part in a relaxed friendly atmosphere. They include: trampolining; golf; tennis; bowling; horse riding; gym; swimming; cooking and shopping; cycling; and Zumba.

Telephone: 01483 806500

Website: www.surreychoices.com/day_centre/guildford-community-group

Email: info@surreychoices.com

Guildford Institute

The Guildford Institute’s mission is to provide an educational, cultural and social community hub in the heart of Guildford, at Ward Street, offering a special place for people of all backgrounds to meet, learn and explore.

Telephone: 01483 562 142

Facebook: @guildfordinstitute

Twitter: @GuildfordInst

Website: www.guildford-institute.org.uk

Email: info@guildford-institute.org.uk

Depression, Anxiety & Stress

Improving Access to Psychological Therapies (IAPT)

Improving Access to Psychological Therapies (IAPT) provides help and support for people over 18, registered with a GP in Surrey, experiencing mild to moderate mental ill-health. There is a choice of providers that you can refer yourself to without having to go via your GP.

Website: www.healthysurrey.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Diabetes

Diabetes UK

Guildford and South West Surrey Group aims to inform local people with diabetes through its newsletter, website and friendly regular group meetings. The group actively supports Diabetes UK and other local causes, working towards providing the best care for people with diabetes through fundraising events.

Telephone: 01483 486486

Website: guildford.diabetesukgroup.org

Email: diabetesguildford@gmail.com

Domestic Abuse

Surrey Against Domestic Abuse

Frightened, hurt or controlled by a partner, ex-partner or family member? Speak to someone trained to provide you with emotional and practical support.

Surrey domestic abuse helpline (9am-9pm): 01483 776822

Website: www.healthysurrey.org.uk/your-health/domestic-abuse

Drugs and Alcohol

Catalyst

Support for drug users, dependant drinkers and for harmful/high risk drinkers with complex needs i.e. pregnancy, safeguarding issues or physical health such as chronic liver disease.

Telephone: 01483 590150

Text: 07909 631623

Website: www.catalystsupport.org.uk

Email: info@catalystsupport.org.uk

Surrey Drugs and Alcohol Care

Helpline (free for all phones): 0808 802 5000

Website: www.surreydrugcare.org.uk

i-access drug and alcohol service

i-access support people in Surrey who want help with their problematic drug use and those who are dependent on alcohol and want to stop or control their drinking. The main office is in Guildford but it is a service with clinics across Surrey.

Telephone: 0300 222 5932

Website: www.surreydrugandalcohol.com

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Eating Disorders

Beat Eating Disorders

Eating disorders are complex mental illnesses. Anyone, no matter what their age, gender, or background, can develop one.

Helpline: 0808 801 0677

Facebook: @Beat

Twitter: @beatED

Website: www.beateatingdisorders.org.uk

Elderly Care

Age UK Surrey

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. Free, confidential advice is available on the phone, along with help at home and affordable counselling.

Telephone: 01483 503414

Information and Advice line (9am-noon and 1-3pm): 01483 446627

Facebook: @ageuksurrey

Twitter: @AgeUKSurrey

Website: www.ageuk.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Older Drivers

Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.

Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations

Visit: www.olderdrivers.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Exercise

Guildford Walking for Health

Free guided short walks in all weathers (except very icy), year-round.

Telephone: 07554 423010

Website: www.walkingforhealth.org.uk/walkfinder/guildford-walking-for-health

Email: GuildfordWfH@outlook.com

Maternity

Royal Surrey County Hospital

Are you pregnant?  Would you like to have your baby at Royal Surrey Hospital? Please book an appointment with your community midwife as soon as possible.  

Visit the maternity website and complete the on-line referral form before your appointment with your midwife. www.royalsurrey.nhs.uk/maternity 

Telephone: 01483 571122

24-hour Pregnancy Advice Line: 0300 123 5473

Website: www.royalsurrey.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Buryfields Clinic

Walk into Buryfields Clinic for free and confidential sexual health services, including STI (sexually transmitted infection) and HIV testing and contraceptive services.

Website: www.sexualhealth.cnwl.nhs.uk

Rape and Sexual Abuse Support Centre

The centre provides confidential, caring, non-judgemental advice with no need to be referred by your GP or anyone else.

All services are available for female and male survivors with support for partners, family members, friends and professionals.

Helpline: 01483 546400

Website: www.rasasc.org

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

Thrive Tribe

Thrive Tribe is an award-winning healthy lifestyle provider, working to reduce smoking – still the single biggest cause of preventable death in Surrey.

Telephone: 01737 652168

Website: www.oneyousurrey.org.uk

Email: s.smoking@nhs.net

Quit With Help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Surrey

Healthy Surrey has bought together everything you need to know to help you achieve a healthy weight. There are lots of reasons to want to lose weight: they might be for health, get into your jeans, or look and feel good for a special event.

Website: www.healthysurrey.org.uk

Older Drivers

Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.

Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations

Visit: www.olderdrivers.org.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

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