Working hard to keep surgery safe for ALL patients

Thank you all your support in the last year. Merrow Park Surgery has worked very hard to provide the care our patients need whilst ensuring the safety of staff and patients. We will continue to do so going forward.

From today, 19th July, nothing will change at the surgery – patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE. We will continue to use one of our clinical rooms as our front desk. We have a limited waiting room due to social distancing but patients can still wait inside if they would prefer.

We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the Covid vaccinations due to medical reasons or they may not be as effective for them) so we feel it would be wrong to not take these small precautions that can protect people.

In terms of opening up, as many of you know, we have never been shut. We have changed the way we needed to work. We have consulted with much higher numbers of patients than we did pre-Covid (face to face, by phone, via our website and by video). Our staff have also worked to support the vaccination roll out and continue to do so.

NHSE figures for our practice show we provide over 55,000 appointments (April 2020 – April 2021) at Merrow with 64% of those with a GP and 64% of the total appointments being face to face.

We all have come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe for ALL patients as we can.

‘Face coverings and social distancing measures will remain in place across healthcare setting so that the most vulnerable people can continue to safetly attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatement.’

Ruth May, Chief Nursing Officer for England